Breakfast service was unprofessional and rude.

I loved the stylish lobby and spacious rooms, which were beautifully decorated and easily accessible, making my stay very comfortable. The complimentary breakfast with many delicious options added to the warm, welcoming atmosphere.

We had an amazing stay! The best moment was enjoying the complimentary happy hour drinks while relaxing in the hot tub after a long day of exploring nearby kayaking adventures. The breakfast setup was fantastic, with a made-to-order omelet station that the kids loved.

In my wife’s opinion, it would be great if there were more options for kids' meals at breakfast.

great stay but some areas for improvement

The cleanliness of the suite stood out. everything felt fresh and modern. I appreciated the friendly demeanor of the staff, who genuinely seemed to care about our experience. The two-room suite provided ample space for our family, allowing us to relax comfortably. I found the stylish decor to be inviting, creating a positive atmosphere throughout the hotel.

The complimentary breakfast options could have been more varied for a better experience.

Great happy hour and awesome made-to-order breakfast. A bit pricey for the room size.

Just a great match for an overnight stop in Grand Rapids with excellent value for money. The breakfast setup was nice, but the French toast was cold. Bring your own cutlery because it wasn't in the room.

The King Studio Suite was spacious and immaculate, and the location was perfect for exploring nearby Meijer Gardens. The highlights included the delicious cooked-to-order breakfast and the friendly service—Rihanna was exceptional, adding warmth to our stay. The evening reception with complimentary drinks was a great way to unwind after a day of sightseeing.

Loved the spacious two-room suite with a breathtaking view! The breakfast spread was fantastic too! 😍 Just wished the bedding was cleaner. there was a noticeable stain. Overall, a great stay!

The spacious room was great, but the service staff could be more professional.

immaculate rooms and superb service from staff can elevate your stay at embassy suites downtown

Exceptional hospitality and spacious rooms make for a comfortable stay.

Fantastic Stay with Great Views

We enjoyed a lovely stay, with the room perfectly clean and spacious. The highlight was definitely the stunning views from our balcony on the 7th floor. Having control over the TVs with my phone added a unique touch. Highly recommend getting a physical key to avoid elevator issues!

The room was spacious and impeccably clean, featuring a stylish design that provided a comfortable work environment. The complimentary breakfast was outstanding, offering a wide selection from fresh fruits to hot entrees that catered to various tastes, making the start of each day pleasant and energizing. The hotel's location was fantastic, within walking distance to numerous restaurants and breweries, enhancing the overall experience.

Minor issue with the parking card system.

but the view from my room was just a cement wall. the pool area was awesome, and the complimentary breakfast had so many options, including a fresh omelet station. also loved the spacious rooms with modern decor.